DGL.dev

Services

AI Integration

Integrated into what you already run, not bolted on beside it.

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Already have a product or a business process that could benefit from AI? Integration is usually a better first move than building something new, because the data, the users and the workflow already exist.

This work can include model integration, AI agents, retrieval systems, internal knowledge tools, document processing, recommendations, workflow automation, API integrations, permissions, testing, and evaluation.

The measure of a good integration is that people use it without being told to, because it sits inside the tool they were already in.

Problems this solves

You may recognise some of these.

  • An AI feature was added and nobody uses it, because it lives in a separate tab
  • A model works in testing and behaves differently against real data
  • You want AI in your product but cannot expose customer data to a third party
  • Nobody can say what the AI feature costs to run per user
  • The output is good most of the time and there is no process for the rest

What we do

The work itself

Model integration

Adding capability inside an existing product, in the screens people already use.

Workflow automation

AI assisted steps inside a process, with a person in the loop where that matters.

Permissions and data boundaries

Controlling what the model can see and do. Usually the real blocker in sensitive or regulated work.

Cost and usage instrumentation

Knowing what a feature costs before it becomes a line item nobody can explain.

Testing and evaluation

Regression cases, so a model or prompt change does not quietly degrade the product.

Process

How an engagement runs

  1. Map the workflow as it exists

    Where the time actually goes, before deciding what to automate.

  2. Pick one step

    Integrations succeed narrow and spread. They fail broad.

  3. Wire it into the existing product

    Same login, same screens, same permissions.

  4. Measure adoption and quality

    Usage is the honest signal.

  5. Expand it or remove it

    A feature nobody uses should be taken out.

Technology

What we typically build this on

The technology is chosen around the project. The business problem comes first.

Questions

Things people ask before starting

Can AI be added without rebuilding our product?
In most cases yes. Integration work usually touches a defined surface of an existing system rather than replacing it.
What happens to our data?
Data boundaries are a decision made at the start: what leaves your systems, what does not, and what the model is permitted to see. It is often the constraint that determines the architecture.
How will we know whether it is working?
Adoption and evaluation. If people route around the feature, it is not working, however well the output reads.

Tell us what you are trying to build

Tell us about the business, the problem, what you have today, and what you want to accomplish. If we are not the right team, we will tell you.

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